Publication CODE |
Title |
ISO/IEC TS 30105-6:2021 (2021-10) |
INFORMATION TECHNOLOGY - IT ENABLED SERVICES-BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 6: GUIDELINES ON RISK MANAGEMENT |
|
Price Excl. VAT |
Total number of pages, tables and drawings |
102.00 €
|
18. |
Description
This document provides guidance on risk management practices for the IT enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services.
This document:
- covers IT enabled business processes that are outsourced;
- is applicable to the service provider;
- is applicable to all lifecycle processes of ITES-BPO;
- is not intended to cover IT services.
The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework and risk management process from an ITES-BPO perspective.
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Class |
C990
(IEC PUBLICATIONS IEC PUBLICATIONS)
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Status |
IEC PUBLICATION |
Situation |
Currently active
|
|
Committee |
ISO/IEC JTC 1/SC 40
IT Service Management and IT Governance
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BEC Approval |
2021-10-20 |
ICS-Code (International Standards Classification) |
35.020
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NBN Status |
New |
|
IEC publication date |
2021-10-20 |
IEC file modification date |
2021-10-25 |
IEC last modification date |
2021-10-25 |
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