Publication CODE |
Title |
ISO/IEC TS 15504-8:2012 (2012-09) |
INFORMATION TECHNOLOGY -- PROCESS ASSESSMENT -- PART 8: AN EXEMPLAR PROCESS ASSESSMENT MODEL FOR IT SERVICE MANAGEMENT |
|
Price Excl. VAT |
Total number of pages, tables and drawings |
229.00 €
|
204. |
Description
ISO/IEC TS 15504-8:2012 provides an example of an IT Service Management Process Assessment Model (PAM) for use in performing a conformance assessment in accordance with the requirements of ISO/IEC 15504-2. It enables implemented processes of ISO/IEC 20000-1 to be assessed according to the requirements of ISO/IEC 15504-2.
An integral part of conducting an assessment is to use a PAM that is constructed for that purpose. A PAM is related to a Process Reference Model (PRM) and is conformant with ISO/IEC 15504-2.
|
Class |
C990
(IEC PUBLICATIONS IEC PUBLICATIONS)
|
Status |
IEC PUBLICATION |
Situation |
Currently active
|
|
Committee |
ISO/IEC JTC 1/SC 7
SOFTWARE ENGINEERING
|
BEC Approval |
2012-09-05 |
ICS-Code (International Standards Classification) |
35.080
|
NBN Status |
New |
|
IEC publication date |
2012-09-05 |
IEC last modification date |
2014-04-14 |
|