Publication CODE |
Title |
NBN ISO/IEC 33020:2019 (2019-11) |
INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - PROCESS MEASUREMENT FRAMEWORK FOR ASSESSMENT OF PROCESS CAPABILITY |
|
Price Excl. VAT |
Total number of pages, tables and drawings |
183.00 €
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42. |
Description
This document defines a process measurement framework that supports the assessment of process capability, in accordance with the requirements of ISO/IEC 33003. The process measurement framework provides a schema that can be used to construct a process assessment model conformant with ISO/IEC 33004 which can be used in the performance of assessment of process capability according to the requirements of ISO/IEC 33002. In the context of this document and related standards, process capability is a process quality characteristic related to the ability of a process to consistently meet current or projected business goals.
The process measurement framework defined in this document forms a structure which
a) facilitates self-assessment,
b) provides a basis for use in process improvement and process quality determination,
c) is applicable across all application domains and sizes of organization,
d) produces a set of process (capability) attribute ratings (process profile), and
e) derives a process capability level.
This document also includes as informative annexes a set of assessment indicators of process capability that can be used in the construction of a process assessment model using this process measurement framework, and guidance on the meaning of the process capability levels and the achievement of the process attributes.
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Class |
C990
(IEC PUBLICATIONS IEC PUBLICATIONS)
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Available files
Not available under electronic format.
The publication in paper format can be ordered << here >>.
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Status |
IEC PUBLICATION |
Situation |
Currently active
|
|
Committee |
ISO/IEC JTC 1/SC 7
SOFTWARE ENGINEERING
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BEC Approval |
2019-11-26 |
NBN Approval |
2020-12-17 |
ICS-Code (International Standards Classification) |
35.080
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NBN Status |
New |
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IEC publication date |
2019-11-26 |
IEC file modification date |
2019-11-26 |
IEC last modification date |
2019-11-26 |
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