Account:  - Login  |  Webstore  |  Shopping basket cart
English  |  Français  |  Nederlands

Publication details

Publication CODE Title
ISO/IEC TS 15504-8:2012 (2012-09) INFORMATION TECHNOLOGY -- PROCESS ASSESSMENT -- PART 8: AN EXEMPLAR PROCESS ASSESSMENT MODEL FOR IT SERVICE MANAGEMENT
 
Price Excl. VAT Total number of pages, tables and drawings
229.00 € 204.
Description
ISO/IEC TS 15504-8:2012 provides an example of an IT Service Management Process Assessment Model (PAM) for use in performing a conformance assessment in accordance with the requirements of ISO/IEC 15504-2. It enables implemented processes of ISO/IEC 20000-1 to be assessed according to the requirements of ISO/IEC 15504-2.

An integral part of conducting an assessment is to use a PAM that is constructed for that purpose. A PAM is related to a Process Reference Model (PRM) and is conformant with ISO/IEC 15504-2.
Class  C990  (IEC PUBLICATIONS IEC PUBLICATIONS)
Available files
EN version

Status
Status IEC PUBLICATION
Situation Currently active
Origin
Committee ISO/IEC JTC 1/SC 7
SOFTWARE ENGINEERING
Approval
BEC Approval 2012-09-05
ICS-Code (International Standards Classification) 35.080
NBN Status New
IEC publication date 2012-09-05
IEC last modification date 2014-04-14