| Publication CODE |
Title |
| ISO/IEC TR 90006:2013 (2013-10) |
INFORMATION TECHNOLOGY -- GUIDELINES FOR THE APPLICATION OF ISO 9001:2008 TO IT SERVICE MANAGEMENT AND ITS INTEGRATION WITH ISO/IEC 20000-1:2011 |
| |
| Price Excl. VAT |
Total number of pages, tables and drawings |
|
206.00 €
|
80. |
Description
ISO/IEC/TR 90006:2013 provides guidelines for the application of ISO 9001:2008 to service management for IT services. Examples provided in the guidelines are for service management of IT services. Additionally, ISO/IEC/TR 90006:2013 provides guidelines for the alignment and integration of a QMS and SMS in organizations where services are being delivered to internal or external customers. The guidelines about integration provided can be applicable to a scope including IT services and other non-IT services as required. ISO/IEC/TR 90006:2013 provides a comparison of the requirements of ISO 9001:2008 and ISO/IEC 20000-1:2011. It highlights those areas where there is the greatest similarity between the two management systems, and where there are differences between the two. ISO/IEC/TR 90006:2013 cites and explains the requirements of ISO 9001:2008 in its application to service management and its integration with ISO/IEC 20000-1:2011, but does not add to or otherwise change the requirements of ISO 9001 or ISO/IEC 20000-1. The guidelines provided in ISO/IEC/TR 90006:2013 are not intended to be used as criteria for conformity assessments or audits. ISO/IEC/TR 90006:2013 can apply to organizations of all sizes, sectors, and types with different organizational forms or business models. ISO/IEC/TR 90006:2013 can be used by:
- auditors and assessors looking for guidelines on audits for ISO 9001:2008 with a scope that includes services and service management;
- auditors and assessors looking for guidelines on integrated audits for ISO 9001:2008 and ISO/IEC 20000-1:2011 with a scope that includes services and service management;
- organizations implementing a QMS with a scope that includes services and service management;
- organizations implementing an integrated management system using the requirements of ISO 9001:2008 and ISO/IEC 20000-1:2011.
|
| Class |
C990
(IEC PUBLICATIONS IEC PUBLICATIONS)
|
| Status |
IEC PUBLICATION |
| Situation |
Withdrawn
|
|
| Committee |
ISO/IEC JTC 1/SC 7
SOFTWARE ENGINEERING
|
| Registration |
137703 |
| ICS-Code (International Standards Classification) |
35.020
, 03.100.70
|
| NBN Status |
New |
|
| IEC publication date |
2013-10-30 |
| IEC last modification date |
2018-08-06 |
|
