| Publication CODE |
Title |
| ISO/IEC TR 22446:2017 (2017-11) |
INFORMATION TECHNOLOGY - CONTINUAL PERFORMANCE IMPROVEMENT OF IT ENABLED SERVICES |
| |
| Price Excl. VAT |
Total number of pages, tables and drawings |
|
137.00 €
|
22. |
Description
ISO/IEC TR 22446:2017 establishes a continual performance improvement (CPI) process that supports service management system (SMS) as defined in the ISO/IEC 20000 series.
This process ensures successful deployment and service performance criteria fulfilment.
This process is based on a predictive performance evaluation method and a related repository.
ISO/IEC TR 22446:2017 is not intended to be used as a means of certification and does not add any requirements to those specified in ISO/IEC 20000-1.
ISO/IEC TR 22446:2017 does not provide specific criteria for identifying the need for risk analysis, nor does it specify the types of risk analysis techniques that are used to support a particular technology.
ISO/IEC TR 22446:2017 does not offer techniques for implementing the continual performance improvement process.
|
| Class |
C990
(IEC PUBLICATIONS IEC PUBLICATIONS)
|
| Status |
IEC PUBLICATION |
| Situation |
Currently active
|
|
| Committee |
ISO/IEC JTC 1/SC 40
IT Service Management and IT Governance
|
| BEC Approval |
2017-11-23 |
| ICS-Code (International Standards Classification) |
03.080.99
, 35.020
|
| NBN Status |
New |
|
| IEC publication date |
2017-11-23 |
| IEC file modification date |
2017-11-27 |
| IEC last modification date |
2017-12-18 |
|
