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Publication details

Publication CODE Title
ISO/IEC 20000-10:2018 (2018-09) INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 10: CONCEPTS AND VOCABULARY
 
Price Excl. VAT Total number of pages, tables and drawings
160.00 € 28.
Description
ISO/IEC 20000-10:2018 This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000'1:2018 as well as the relationships between ISO/IEC 20000-1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly.
This document can be used by:
a) organizations seeking to understand the terms and definitions to support the use of ISO/IEC 20000 (all parts);
b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal;
c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards;
d) practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC 20000 (all parts).
Class  C990  (IEC PUBLICATIONS IEC PUBLICATIONS)
Available files
EN version

Status
Status IEC PUBLICATION
Situation Currently active
Replaces  ISO/IEC TR 20000-10:2013
Replaces  ISO/IEC TR 20000-10:2015
Origin
Committee ISO/IEC JTC 1/SC 40
IT Service Management and IT Governance
Approval
BEC Approval 2018-09-14
ICS-Code (International Standards Classification) 03.080.99 , 35.020
NBN Status New
IEC publication date 2018-09-14
IEC file modification date 2018-09-17
IEC last modification date 2018-11-05