| Publication CODE |
Title |
| ISO/IEC TS 30105-6:2021 (2021-10) |
INFORMATION TECHNOLOGY - IT ENABLED SERVICES-BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 6: GUIDELINES ON RISK MANAGEMENT |
| |
| Price Excl. VAT |
Total number of pages, tables and drawings |
|
102.00 €
|
18. |
Description
This document provides guidance on risk management practices for the IT enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services.
This document:
- covers IT enabled business processes that are outsourced;
- is applicable to the service provider;
- is applicable to all lifecycle processes of ITES-BPO;
- is not intended to cover IT services.
The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework and risk management process from an ITES-BPO perspective.
|
| Class |
C990
(IEC PUBLICATIONS IEC PUBLICATIONS)
|
| Status |
IEC PUBLICATION |
| Situation |
Currently active
|
|
| Committee |
ISO/IEC JTC 1/SC 40
IT Service Management and IT Governance
|
| BEC Approval |
2021-10-20 |
| ICS-Code (International Standards Classification) |
35.020
|
| NBN Status |
New |
|
| IEC publication date |
2021-10-20 |
| IEC file modification date |
2021-10-25 |
| IEC last modification date |
2021-10-25 |
|
