| Publication CODE |
Title |
| ISO/IEC TS 20000-5:2022 (2022-01) |
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 5: IMPLEMENTATION GUIDANCE FOR ISO/IEC 20000-1 |
| |
| Price Excl. VAT |
Total number of pages, tables and drawings |
|
160.00 €
|
33. |
Description
ISO/IEC TS 20000-5:2022 This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.
The intended users of this document are:
a) organizations that require support on how to implement an SMS;
b) consultants and advisors who support an organization during SMS implementation.
This document can be used together with the other parts of ISO/IEC 20000 series.
|
| Class |
C990
(IEC PUBLICATIONS IEC PUBLICATIONS)
|
| Status |
IEC PUBLICATION |
| Situation |
Currently active
|
|
| Committee |
ISO/IEC JTC 1/SC 40
IT Service Management and IT Governance
|
| BEC Approval |
2022-01-13 |
| ICS-Code (International Standards Classification) |
35.020
, 03.080.99
|
| NBN Status |
New |
|
| IEC publication date |
2022-01-13 |
| IEC file modification date |
2022-01-17 |
| IEC last modification date |
2022-01-17 |
|
