| Publication CODE |
Title |
| ISO/IEC TR 20000-10:2015 (2015-11) |
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 10: CONCEPTS AND TERMINOLOGY |
| |
| Price Excl. VAT |
Total number of pages, tables and drawings |
|
137.00 €
|
26 P.. |
Description
ISO/IEC TR 20000-10:2015 describes the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000'1:2011 as well as the relationships between ISO/IEC 20000 and other International Standards and Technical Reports. This part of ISO/IEC 20000 also explains the terminology used in ISO/IEC 20000, so that organisations and individuals can interpret the concepts correctly.
ISO/IEC TR 20000-10:2015 is for
a) service providers considering using any part of ISO/IEC 20000 and looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal,
b) service providers that wish to understand how ISO/IEC 20000 can be used in combination with other International Standards, and
c) practitioners, auditors, and other parties who wish to gain an understanding of ISO/IEC 20000.
|
| Class |
C990
(IEC PUBLICATIONS IEC PUBLICATIONS)
|
| Committee |
ISO/IEC JTC 1/SC 40
IT Service Management and IT Governance
|
| BEC Approval |
2015-11-13 |
| Registration |
159543 |
| ICS-Code (International Standards Classification) |
35.020
, 03.080.99
|
| NBN Status |
New |
|
| IEC publication date |
2015-11-13 |
| IEC last modification date |
2018-09-17 |
|
