Publication CODE |
Title |
ISO/IEC TS 33054:2020 (2020-06) |
INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - PROCESS REFERENCE MODEL FOR SERVICE MANAGEMENT |
|
Price Excl. VAT |
Total number of pages, tables and drawings |
206.00 €
|
73. |
Description
This document defines a process reference model for the domain of service management.
The model specifies a process architecture for the domain and comprises a set of processes. Each process is described in terms of process purpose and outcomes.
The process reference model in this document is directed at assessment sponsors and competent assessors who wish to select a model, and associated documented process method, for assessment (for either capability determination or process improvement).
|
Class |
C990
(IEC PUBLICATIONS IEC PUBLICATIONS)
|
Status |
IEC PUBLICATION |
Situation |
Currently active
|
|
Committee |
ISO/IEC JTC 1/SC 7
SOFTWARE ENGINEERING
|
BEC Approval |
2020-06-02 |
ICS-Code (International Standards Classification) |
35.080
|
NBN Status |
New |
|
IEC publication date |
2020-06-02 |
IEC file modification date |
2020-06-08 |
IEC last modification date |
2020-06-08 |
|