Publication details
Publication CODE |
Title |
NBN EN 61968-8:2016 (2016-05) |
APPLICATION INTEGRATION AT ELECTRIC UTILITIES - SYSTEM INTERFACES FOR DISTRIBUTION MANAGEMENT - PART 8: INTERFACES FOR CUSTOMER OPERATIONS |
|
Price Excl. VAT |
Total number of pages, tables and drawings |
25.00 €
|
3 P.. |
Description
Specifies the information content of a set of message types that can be used to support many of the business functions related to customer support.
Typical uses of the message types include service request, customer agreement, and trouble management.
The purpose is to define a standard for the integration of customer support (CS), which would include customer service, trouble management and point of sale related components integrated with other systems and business functions within the scope of IEC 61968.
The scope of this standard is the exchange of information between a customer support system and other systems within the utility enterprise.
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Class |
C
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Available files
ATTENTION: Belgian registered standards (NBN EN or NBN HD) are generally
only available in English or French. Only the cover page is translated
and the document itself is in English or in French.
Very important notice: 98% of the text of the NBN EN 55XXX,
NBN EN 6XXXX comes from the IEC text which is NOT included.
This text can be ordered here:
IEC 61968-8:2015.
For the series NBN EN 50XXX, the standards are however complete.
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DE version
|
EN version
|
FR version
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|
Status
Status |
Registered trilingual Belgian standard EN or FR or DE |
Situation |
Currently active
|
|
Origin
Committee |
TC 57
POWER SYSTEM CONTROL AND ASSOCIATED COMMUNICATIONS
|
Responsible |
Monsieur DE LEEUW Thierry, Technical Officer
Diamant Building
Bd Auguste Reyers, 80
1030
BRUXELLES
Phone: +32 2 706 85 72
E-mail: thierry.deleeuw@ceb-bec.be
|
Approval
BEC Approval |
2015-07-01 |
NBN Approval |
2016-06-24 |
Belgian Official Journal |
2016-07-22 |
Registration |
167266 |
ICS-Code (International Standards Classification) |
33.200
|
NBN Status |
New |
|
Date of ratification (d.o.r.) |
2015-07-01 |
Date of availability (d.a.v.) |
2016-05-13 |
Date of announcement (d.o.a.) |
2016-08-13 |
Date of publication (d.o.p.) |
2016-11-13 |
Date of withdrawal former edition (d.o.w.) |
2019-05-13 |
|
Correspondences with international standards
Relation |
International standard |
Date |
is identical to |
EN 61968-8:2016
|
2016-05-13 |
is identical to |
IEC 61968-8:2015/ed. 1.0
|
2015-05-27 |
Relations to belgian/foreign publications
Type |
Origin |
Code |
Date |
Standard |
Foreign |
IEC 60050:201X |
|
Standard |
Foreign |
IEC/TS 61968-2 |
|
Standard |
Belgium |
NBN EN 61968-1 |
|
Standard |
Belgium |
NBN EN 61968-100 |
|
Standard |
Belgium |
NBN EN 61968-11 |
|
Standard |
Belgium |
NBN EN 61968-6 |
|
Standard |
Belgium |
NBN EN 61970-301 |
|
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