Publication CODE |
Title |
ISO/IEC 20000-10:2018 (2018-09) |
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 10: CONCEPTS AND VOCABULARY |
|
Price Excl. VAT |
Total number of pages, tables and drawings |
160.00 €
|
28. |
Description
ISO/IEC 20000-10:2018 This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000'1:2018 as well as the relationships between ISO/IEC 20000-1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly.
This document can be used by:
a) organizations seeking to understand the terms and definitions to support the use of ISO/IEC 20000 (all parts);
b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal;
c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards;
d) practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC 20000 (all parts).
|
Class |
C990
(IEC PUBLICATIONS IEC PUBLICATIONS)
|
Committee |
ISO/IEC JTC 1/SC 40
IT Service Management and IT Governance
|
BEC Approval |
2018-09-14 |
ICS-Code (International Standards Classification) |
03.080.99
, 35.020
|
NBN Status |
New |
|
IEC publication date |
2018-09-14 |
IEC file modification date |
2018-09-17 |
IEC last modification date |
2018-11-05 |
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