Publication CODE |
Title |
ISO/IEC TR 20000-7:2019 (2019-07) |
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 7: GUIDANCE ON THE INTEGRATION AND CORRELATION OF ISO/IEC 20000-1:2018 TO ISO 9001:2015 AND ISO/IEC 27001:2013 |
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Price Excl. VAT |
Total number of pages, tables and drawings |
206.00 €
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57. |
Description
ISO/IEC TR 20000-7:2019 This document provides guidance on the integrated implementation of a service management system (SMS) as specified in ISO/IEC 20000-1 with a quality management system (QMS) as specified in ISO 9001 and an information security management system (ISMS) as specified in ISO/IEC 27001. It is aimed at those organizations that are intending to either:
a) implement ISO 9001 when ISO/IEC 20000-1 is already implemented, or vice versa;
b) implement ISO/IEC 27001 when ISO/IEC 20000-1 is already implemented, or vice versa;
c) implement both ISO 9001 and ISO/IEC 20000-1 together, or implement both ISO/IEC 27001 and ISO/IEC 20000-1 together;
d) implement ISO/IEC 20000-1, ISO 9001 and ISO/IEC 27001 together; or
e) integrate existing management systems based on ISO/IEC 20000-1, ISO 9001 and ISO/IEC 27001.
In practice, an SMS, QMS or ISMS can also be integrated with other management system standards (MSS), such as ISO 22301 or ISO 55001.
Clause 4 provides an introduction to ISO/IEC 20000-1, the HLS of MSS specified in ISO/IEC Directives Part 1 and considerations for the integration of an MSS.
Clause 5 provides an introduction to ISO 9001, commonalities and differences with ISO/IEC 20000-1 and considerations for the integration of an SMS with a QMS.
Clause 6 provides an introduction to ISO/IEC 27001, commonalities and differences with ISO/IEC 20000-1 and considerations for the integration of an SMS with an ISMS.
Clause 7 looks at considerations for the integration of an SMS, a QMS, and an ISMS.
This document also provides correlation information for the terms and definitions of ISO/IEC 20000-1 with ISO 9001 and ISO/IEC 27001 in Annex A. Correlation of the clauses of ISO/IEC 20000-1 with ISO 9001 is shown in Annex B. Correlation of the clauses of ISO/IEC 20000-1 with ISO/IEC 27001 is shown in Annex C.
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Class |
C990
(IEC PUBLICATIONS IEC PUBLICATIONS)
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Status |
IEC PUBLICATION |
Situation |
Currently active
|
|
Committee |
ISO/IEC JTC 1/SC 40
IT Service Management and IT Governance
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BEC Approval |
2019-07-16 |
ICS-Code (International Standards Classification) |
03.080.99
, 35.020
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NBN Status |
New |
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IEC publication date |
2019-07-16 |
IEC file modification date |
2019-07-22 |
IEC last modification date |
2019-07-22 |
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