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Publication details

Publication CODE Title
ISO/IEC 19086-2:2018 (2018-12) CLOUD COMPUTING - SERVICE LEVEL AGREEMENT (SLA) FRAMEWORK - PART 2: METRIC MODEL
 
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183.00 € 39.
Description
ISO/IEC 19086-2:2018 This document establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document establishes a common terminology and approach for specifying metrics.
This document is for the benefit of and use for both cloud service providers (CSPs) and cloud service customers (CSCs). This document is intended to complement ISO/IEC 19086-1, ISO/IEC 19086-3 and ISO/IEC 19086-4.
This document does not mandate the use of a specific set of metrics for cloud SLAs.

The electronic version of this International Standard can be downloaded from the ISO/IEC Information Technology Task Force (ITTF) website.

Class  C990  (IEC PUBLICATIONS IEC PUBLICATIONS)
Available files
EN version

Status
Status IEC PUBLICATION
Situation Currently active
Origin
Committee ISO/IEC JTC 1/SC 38
DISTRIBUTED APPLICATION PLATFORMS AND SERVICES ( DAPS)
Approval
BEC Approval 2018-12-12
ICS-Code (International Standards Classification) 35.210
NBN Status New
IEC publication date 2018-12-12
IEC file modification date 2018-12-17
IEC last modification date 2018-12-17